EasyBets FAQ — Answers to All Your Questions

No. Under EasyBets policy, each person may only hold one account. Any attempt to create multiple accounts will result in all accounts being closed and balances may be forfeited. If you already have an existing account, Log In।

KYC verification is usually completed within 24 hours. Uploading clear photos of your national ID or passport speeds up the process. Allow a little extra time on public holidays.

login page Click the "Forgot password?" option. A reset link will be sent to your registered email. Click the link to set a new password. If you don't receive it, check your spam folder.

If your account is suspended, email us at support@easybets.im with a description of the issue. Our team will do their best to resolve it within 24 hours. You may be asked to provide some information for verification.

EasyBets supports all major mobile banking services in Bangladesh — bKash, Nagad, Rocket, and Upay. Bank transfers and select crypto methods are also accepted. Learn more Financial Transactions page.

The minimum deposit at EasyBets is just ৳200. That's all you need to start betting and claim your welcome bonus. There is no upper limit on deposits.

Deposits via bKash or Nagad are usually credited within 1–5 minutes. Bank transfers may take 1–3 business days. If your balance hasn't updated after 15 minutes, contact us via live chat.

Yes. If a deposit fails, your money is typically returned to your mobile wallet or bank within 24–72 hours. If it hasn't arrived by then, email support@easybets.im with proof of the transaction.

The average withdrawal time at EasyBets is just 3 minutes. bKash and Nagad transfers typically arrive within 1–15 minutes. Bank transfers may take 1–2 business days.

The minimum withdrawal amount is ৳500. Your account must be fully verified (KYC) before you can make a withdrawal. Bonus funds require the rollover conditions to be met before they can be withdrawn.

If a withdrawal is rejected, you'll usually be notified of the reason by email. Common reasons include incomplete KYC, an unmet bonus rollover requirement, or incorrect payment details. Contact support@easybets.im to resolve the issue.

Regular members can submit up to 3 withdrawal requests per day. VIP members have a higher limit. For more details, Financial Transactions See page.

Make your first deposit after registering and you'll automatically receive a 100% welcome bonus of up to ৳5,000. No code required — the bonus is added directly to your balance. Learn more Latest Promotions।

Rollover means you need to place a certain amount in bets before you can withdraw your bonus funds. For example, a 10x rollover on a ৳1,000 bonus means you must place ৳10,000 worth of bets before withdrawing.

A portion of your net daily losses is credited back to your balance as cashback the following morning. The cashback rate varies by membership tier. For details, Promotions page View.

There's a promo code field available during registration or when making a deposit. Entering a valid code will unlock extra bonuses or special offers. No code? You'll still receive the standard bonus.

Bet on cricket, football, tennis, badminton, kabaddi, and 30+ other sports. See full list Sports Betting page. Live match betting is also available.

Live Betting lets you place bets on matches in progress, with odds updating in real time. Bet at the right moment based on how the match is unfolding. Cash-out is also available on selected markets.

Once a bet is confirmed, it generally cannot be cancelled. However, some markets offer a cashout option that lets you sell your bet during a match and lock in a partial profit. Analyse on the Analysis page।

EasyBets displays odds in decimal format. For example, odds of 2.5 mean a winning ৳100 bet returns ৳250 (including your original ৳100 stake). Higher odds mean lower probability but a bigger payout. More tips Betting Tips page.

Yes. EasyBets uses 256-bit SSL encryption. All transactions are encrypted, and our servers undergo regular security audits. Your personal and financial information is fully protected.

Go to Account Settings and enable 2FA under the "Security" option. You can use an OTP sent to your mobile number or an authenticator app. With 2FA enabled, your account gets an extra layer of protection at login.

Change your password immediately and notify us at support@easybets.im. Our security team will temporarily lock the account and investigate. Avoid logging in from devices other than your own.

EasyBets is a fully mobile-optimized website. Open it in your browser for an app-like experience. Add it to your home screen and you won't need a separate app. Learn more on the Platform page।

Clear your browser cache and refresh the page. If you're using a VPN, try turning it off. Check your internet connection. If the problem persists, try a different browser — Chrome and Firefox work best.

EasyBets works best on Google Chrome, Mozilla Firefox, and Microsoft Edge. On mobile, use Chrome or Safari. We recommend keeping your browser up to date for the best experience.

Yes. EasyBets lets you set your own deposit limits, betting limits, and login time limits to support responsible gaming. Enable these options from Account Settings. For more details, Responsible Gaming page.

Through our self-exclusion feature, you can close your account for a set period at any time. Submit a request to support@easybets.im or do it directly from your account settings. Your decision will be handled with complete respect and confidentiality.

EasyBets is strictly for users aged 18 and above. Date of birth is verified at registration, and age is confirmed through the KYC process using a National ID. Any account found to belong to a minor will be closed immediately.