EasyBets believes betting should be a small part of your entertainment, nothing more. We never want anyone using our platform to face financial or emotional harm. Responsible gambling is a bigger priority to us than our bottom line.
What Is Responsible Gaming?
Responsible gaming means knowing your limits, sticking to a budget, and betting for fun — not as a source of income or a way to solve problems. At EasyBets, responsible gaming is built on a set of core principles.
First, Betting Is Entertainment — Betting is not a source of income. It's important to remember that consistently winning in the long run simply isn't possible. Beyond that, Self-Control — knowing when to stop, and being able to. Third, Unbiased Decisions — Avoid placing bets when you're drunk, angry, or upset.
People in Bangladesh work hard for their money. EasyBets respects that, and is committed to building a culture of responsible gaming on its platform.
How to Recognise Problem Gambling Signs
Betting addiction doesn't happen overnight — it builds gradually. Watch out for these warning signs:
Asking for help isn't weakness — it's the brave thing to do. Email us at support@easybets.im or reach out via live chat.
How to use the protection tools
EasyBets' protection tools can be easily activated from your account settings:
Log in to your account
Click on your profile icon in the top right corner.
Go to the "Responsible Gaming" Section
Look for the "Responsible Gaming" option in the settings menu.
Set Your Limits
Deposit limits, session time, loss limits — set whatever you need.
Confirm
Save your changes. Requests to increase limits are subject to a 24-hour waiting period.
| Tool Name | Duration | How it works | Status |
|---|---|---|---|
| Deposit Limits | Instant | 24-Hour Wait for Increases | Active |
| Session Time Limit | Instant | Adjustable at Any Time | Active |
| Loss Limit | Instant | 7-day waiting period for increases | Active |
| Cooling-Off | 1–42 Days | Auto-Renews at End of Period | Active |
| Self-Exclusion | 6 Months–Permanent | Apply via Support | Active |
| Bet History Report | At Any Time | Downloadable | Coming Soon |
Budget Planning & Healthy Habits
The most effective way to game responsibly is to plan ahead. EasyBets recommends:
- Set a Monthly Entertainment Budget — Just like budgeting for a cinema trip or a meal out, set aside a fixed amount and stick to it.
- Don't Chase Your Losses — money lost on betting is the cost of entertainment, not something that needs to be recovered.
- Withdraw Some of Your Winnings — Don't bet back everything you've won. Withdraw some of your winnings instead.
- Take Regular Breaks — a 5–10 minute break every hour helps keep a clear head.
- Don't Play When Drunk or Emotional — your ability to make sound decisions is reduced in this state.
- Track your time — Check in every now and then to see how long you've been playing.
Minor Protection
EasyBets strictly does not provide services to anyone under 18. Age is verified at registration and further confirmed through the KYC process.
If you have children or teenagers at home who share the same device:
- Use a strong password and PIN on your account.
- Log out after every session.
- Use parental control software on your device.
- Keep your betting app or browser history clear.
If suspicious activity is detected on any account, or there is evidence of use by a minor, EasyBets will immediately suspend that account.
Our Progress in Responsible Gaming
EasyBets is continuously working to make every user's experience safer. Here's a measure of our commitment:
Where to Get Help
If you or someone you know is struggling with a betting problem, don't wait — get help now. EasyBets offers direct support:
- Live Chat: Click the chat button at the bottom right of the website — available 24/7.
- Email: Email us at support@easybets.im with the subject line "Responsible Gambling Support".
- Account Settings: Activate the tools yourself, directly.
Remember — reaching out for help takes courage. The EasyBets team never judges; we're here to help, always.